The following is from the book "Fire Up Your Communication Skills" (ISBN 09657620-6- 8) by Fire "Captain Bob" Smith. He is a recognized expert and speaker/author on stress, communication and relationship skills. He is a humorist, coach, entrepreneur and frequent talk show guest. He also produces customized presentations for career and personal growth. To book …
Continue reading "Transition to the Five-to-One Ratio"
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